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Myth Busting Insurance Claims and Autobody Repairs: What You Need to Know
When your vehicle suffers damage, navigating insurance claims and autobody repairs can feel overwhelming. Many people hesitate to file claims or worry about hidden costs, often because of common myths that cloud their understanding. These misconceptions can lead to unnecessary stress, poor decisions, or even financial loss. This post clears up some of the most widespread myths about insurance claims and autobody repairs, helping you make informed choices with confidence. Myth
Sean Garland
5 days ago4 min read


The Independent Repair Shop Perspective on Insurance Negotiations and Customer Rights
When your vehicle needs repairs after an accident, the process of dealing with insurance companies can feel overwhelming. Many customers assume that repair shops must negotiate directly with insurers to settle claims. However, independent repair shops often take a different approach. This post explains why many independent shops avoid negotiating with insurance companies, compares them with Direct Repair Programs (DRP), and offers practical advice for customers facing insuran
Sean Garland
Mar 134 min read


When Airbags Do Not Deploy: A Hard Lesson About Skipping Vehicle Scans
Recently, we had a vehicle come into our shop with severe front-end damage. The impact was significant; the front of the vehicle was heavily crushed, and under normal circumstances most people would expect the airbags to deploy. In this case, they did not. The most important thing to say first is this. The driver is okay. That outcome does not change how serious this situation was or what we learned from it. After reviewing the vehicle’s history, we found that the car had bee
Sean Garland
Feb 102 min read
What You Need to Know About Uninsured Motorists in Oregon
Accidents are stressful enough, but imagine getting hit by someone who doesn’t even have insurance. Unfortunately, this isn’t just a...
Sean Garland
Aug 6, 20252 min read
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